Per the Royal College of Dental Surgeons of Ontario’s mandate on COVID-19 our office is open for emergency and urgent care however, will not be treating elective procedures. During this time we will accommodate dental emergencies after being screened by means of a telephone interview.
Our admin team is accepting telephone calls and trying to triage patients. For the safety of our patients and staff, people are being triaged for symptoms of COVID-19 prior to their arrival at our office.
Note: Office appointments may take longer to allow for a more rigorous protocol of disinfection of all surfaces between patients according to the CDC and OSHA standards for our collective safety. At Rosedale Dental in Thornhill , we are committed to the highest standards of safety during your care under our supervision. When you arrive to the office, you will be asked to sanitize your hands and wear shoe covers prior to entering the dental operatory. If you have a temperature, a dry cough, shortness of breath or have experienced a loss of taste, we ask you to stay home until your symptoms are fully resolved. We are unable to treat patients with signs and symptoms of an upper respiratory tract infection until those symptoms are fully resolved. We appreciate your understanding during this pandemic and of our vigilance to provide the safest possible care to our patients and staff.
compliance with the new regulations to prevent the transmission of COVID-19
through aerosols we have made some changes to our facility and are operating
with a reduce number of staff to allow for social distancing.
-We have renovated and sealed two treatment rooms to prevent the spread of aerosol generating procedures.
– Appointment times will be staggered to reduce the number of people in the office at one time
-Prior to COVID-19 we had installed two surgical grade 6 stage filtration units to ‘clean’ the air. Here’s a link for those you want to know more about this https://surgicallycleanair.com/
– Plexiglas barriers have been installed where necessary.
– Despite severe shortages of personal protective equipment (PPE), we have been fortunate to secure all necessary PPE.
– The use of a UV light for enhance infection control measures in clinical and common areas
– We have switched from paper records to digital records to improve infection control.